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Product Developers and Business Intelligence Software: Collectively Make Better Decisions

This article describes that groups of people and computers combined will be able to provide collective intelligence, sometimes referred to as “cyber-human.”  What relation does this have to improving product development? There is an excellent article by Thomas W. Malone in the latest MIT Sloan Management Review (Summer 2018), called “How Human-Computer ‘Superminds’ Are Redefining […]

What Does Airline Capacity Have To Do With Lean?

Observation on Lack of Capacity A recent article in the Wall Street Journal (The Reason Southwest Stopped Overbooking), which contained excerpts from an interview with Southwest Airlines’ CEO Gary Kelly, brought out the need to address airline capacity issues on the ground and in the air. Responding to a question on the impact of lack […]

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